Campaigns
Send offers on push, SMS, WhatsApp and email from one place
Send one campaign to a customer segment by push, SMS and email, and WhatsApp once your WhatsApp Business sender is connected. Schedule it, then add cart reminders and banners from the same admin.
- Push, SMS, WhatsApp and email
- Audiences from customer segments
- Scheduled sends
- Abandoned-cart reminders on every plan
Free forever plan · No credit card required
Name
Diwali dry fruit hampers
Channels
Audience · segment
Shopped in the last 90 days
1 Jul – 30 Sep · all stores
What you get
The marketing tools a store actually uses
Built on the customers and orders already in Zopping, so there is no list to export and upload.
One campaign, every channel
Write push, SMS and email versions in one composer with a live preview, and send them together. WhatsApp too, once your sender is connected.
Segments
Target by when customers joined or last shopped, how often and how much, city, pincode, last store or tag.
Scheduled sends
Pick a date and time. The campaign goes out on its own, with targeted, sent and failed counts after.
Abandoned-cart reminders
Push reminders at the delays you choose, above a minimum cart value, plus an email and SMS reminder.
Banners
Hero banners for the whole site or chosen stores and pages, with start and end times.
Sale pages and content
Schedule page layouts for a sale, and add an Instagram feed, shoppable video or newsletter sign-up.
Campaigns in detail
Campaigns
Write once per channel, send together
Pick a segment, write a version for each channel and schedule the send. Each message can greet the customer by name.
- Push, SMS and email in one composer, plus WhatsApp once your sender is connected
- A live preview of each message
- A date and time set in advance
- Targeted, sent and failed counts after the send
Segment
Spent above ₹2,000 in 90 days
Hi {{name}}, your hamper is waiting…
- Push
- SMS
Abandoned carts
Remind shoppers about what they left behind
See abandoned carts in the admin and set reminders that go out on their own.
- Several push reminders, each with its own delay and message
- Only for carts above a minimum value
- An email and SMS reminder after a delay you choose
- A list of abandoned carts with their items
Abandoned carts
Last 24 hBanners and pages
Put the sale on your storefront too
Messages bring people to the store. Banners and sale pages show them what is on.
- Hero banners for chosen stores and pages
- Start and end times, on web, app or both
- Scheduled page layouts for sale days
- Instagram feed, shoppable video and newsletter sign-up
This weekend
Fresh mango festival
- Instagram feed
- Shoppable video
- Newsletter
- Recipe pages
Campaign questions, answered
Quick answers to what retailers ask most. Can't find yours? Ask our team.
Free forever plan · No credit card required
Which channels can a campaign use?
Push notifications, SMS and email, and WhatsApp once your WhatsApp Business sender is connected in settings. One campaign can go out on several channels, with a message written for each. SMS and WhatsApp messages are prepaid on every plan; see the pricing page.
Who can I send a campaign to?
A customer segment: everyone, new customers, those who joined or shopped in a date range, those who have not shopped since a date, or customers grouped by order count, amount spent, city, pincode, last store or tag.
Can I schedule a campaign?
Yes, for a date and time. Each campaign sends once. To send it again, create another.
Can I personalise messages?
Yes, with the customer’s name. Each message shows a live preview as you write it.
What results do I see?
For each campaign, how many customers were targeted, how many messages were sent and how many failed. To follow what customers do on your store afterwards, connect Google Analytics, Google Tag Manager or the Facebook pixel.
How do abandoned-cart reminders work?
Set push reminders, each with its own delay, message and optional minimum cart value, plus one email and SMS reminder after 15 minutes to a week. Abandoned-cart recovery is available on every plan.
Plan your next campaign in Zopping
Tell us who you want to reach and how you message customers today. We will show you segments, campaigns and cart reminders set up for your store.