Analytics and reports
See what sells, in which store, and what shoppers search for
See orders and revenue by day, channel, payment method and store. Download or email reports for sales, stock, customers and operations.
- Order analytics by store and channel
- Store-by-store performance report
- Download or email any report
- Search keyword report (Enterprise)
Free forever plan · No credit card required
Order analytics
What you get
Numbers for the owner, the store manager and the accountant
Reports come from the same orders, catalogue and stock you run on, so nothing needs reconciling.
Order analytics
Revenue, order count and average order value, with daily and hourly trends against the previous period.
Download or email reports
Order and product sales, coupons, out-of-stock products, returns, cash on delivery collection and more.
Email, app connections and uploads
Email delivery and open rates, how often your store’s connections are used, and every bulk upload’s status.
How it works
From the day’s orders to the report you need
No exports to stitch together. The numbers are already in your admin.
Analytics and reports in detail
Order analytics
Where your orders come from
See orders and revenue by channel, payment method and store, and how each moved since the last period. Hourly trends show when your rush starts.
- Website, app and POS orders side by side
- Orders and revenue for each store
- Top-selling products for the period
- Website5,920
- Android app3,990
- iOS app1,670
- POS1,280
- Koregaon Park₹6.1L
- Baner₹5.2L
- Viman Nagar₹4.3L
- Kothrud₹3.4L
Store-by-store performance report
A daily report for every store manager
Each store manager gets a daily email about their own store, and you are copied on all of them.
- Orders served, fill rate and late deliveries
- Orders waiting at each stage, and returns
- Delivery trips and riders for the day
Reports
Find the searches that come up empty
The search keyword report lists what shoppers typed and whether anything came back. No results means a product to stock or a synonym to add.
- Search keyword report on Enterprise plans
- Sales, stock, customer and operations reports
- Download a report or send it by email
Analytics questions, answered
Quick answers to what retailers ask most. Can't find yours? Ask our team.
Free forever plan · No credit card required
What can I see in order analytics?
You can see how much you sold, how many orders came in and the average order size for any period you pick. It compares with the period before and shows your busiest days and hours. Everything splits by channel, payment method and store, and you can see top-selling products.
Can I compare my stores?
Yes. Order analytics shows orders and revenue for each store side by side. Switch on the store-by-store performance report and every store manager also gets a daily email about their own store, with you copied.
What is in the store-by-store performance report?
It is a daily email about one store. It covers orders served, fill rate, the share of late deliveries, orders waiting at each stage, picking and returns, and the day’s delivery trips and riders.
Which reports can I download?
Reports cover sales, stock, customers and operations. Examples are order sales, product sales, coupons, out-of-stock products, returns and cash on delivery collection. Download the file or have it sent to your email.
Where do I find tax figures?
In the order sales report. It lists order totals and the taxes charged for the period you choose.
Can I see what customers search for?
Yes, on Enterprise plans. The barcode and keyword report lists every search and whether it found anything. Searches with no results show you what to stock or which alternative name to add.
Can I use Google Analytics or the Facebook pixel?
Yes. Paste your Google Analytics, Google Tag Manager or Facebook pixel ID into the admin, and your store sends shopper activity to those tools as well.
See your numbers in Zopping
Tell us how many stores and channels you sell through. We will show you the reports your team would use daily.