Zopping Features

Get a better understanding of all the amazing things Zopping can do.

Online Store

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Hosting

Get free @zopping.com domain with free hosting when you sign up. You can move to your own domain immediately or at a later date.

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SSL Certificate

We offer a free 256-bit SSL certificate for your domain to enable a safe and secure shopping experience for your customers.

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Themes

Choose from our library of templates that match the nature of your business. Customize page layouts, menus and colours, add logos, favicons, static pages and blogs to make your store reflect your brand. Easily switch between themes without breaking your website.

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Search box

Enable your customers to search for products from your store using our intelligent and personalised search functionality. Tailor and fix the search results for specific search terms to promote a particular product/ category/ brand.

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Multi-language

Set languages that you wish to support on your eStore and allow your customer to browse and shop on your eStore in the language they prefer.

Cataloguing

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Product Listing

Upload and easily group your products into categories and multi-tier sub-categories. Add images, descriptions, tags, stock, prices, discounts, tax rates, cess and much more using built-in custom fields. Conveniently upload or edit your products individually or in bulk.

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Sell by Brand

Add a ‘brand’ field to your products on the catalogue to enable your customers to search and filter products based on the brand name.

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Items Sold-by-Weight

Start selling loose items and sold-by-weight such as fruits,vegetables, grains, meat, metals, etc.

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Product Variants

Seamlessly handle products that have variations by colour, size, weight, etc. Update photos, prices and discounts for each variant.

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Product Substitution

Set substitutes for your products and improve your fill rate by sending substitute products in case the originally ordered product is unavailable.

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Stock Management

Upload or download stock data, set up buffer stock and get alerts when any product goes out of stock.

Payments

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3rd-party Payment Gateway Integration

Take advantage of a whole host ofpre-configured 3rd party payment gateways to quickly set up your payment mechanism. Intelligently automate your payment routing through multiple gateways to optimize your merchant transaction charges.

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PayPal Integration

Accept international orders and payments with our in-built PayPal integration.

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Your eWallet

Improve your customer loyalty and reward customers by offering them your branded eWallet. Your customers can add money to their wallets and use it during their future purchases.

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Gift Cards

Enable your customers to gift their loved ones by selling customizable e-Gift Cards which can only be redeemed in your store.

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Cash on Delivery (COD)

Offer COD functionality to your customers

Marketing

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Webpages and Banners

Create and schedule custom web pages and web banners for different pages of your website to promote new product launches, offers, seasonal and festive sales, etc

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Offers Management

Create, customize, run and track 10+ variants of offers (like Flat off/ % off/ Min. Purchase/ combos/ Buy-One-Get-One/ % extra) on products/ categories/ brands/ customer segments. Set your limits and rules for the applicability of an offer.

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Campaign Management

Create, schedule, run and monitor promotional campaigns through App notifications, Emails and SMSes to your customers. Distribute coupons, announce product launches, alert price drops, etc. Use the in-built customer segmentation tool to run targeted campaigns.

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Coupons

Generate and distribute unique or standard coupons to offer product or shipping discounts to your customers. Set discount limits and restrict the applicability of the coupon based on the order value/ payment options/ order day/ customer segment/ store. Measure and monitor the success of the distribution of coupons and the resulting sales.

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Search Engine Optimization (SEO)

Get discovered by your customers when they search for you or your products on the internet. Set your page titles, descriptions and keywords to appear higher in Google searches.

Order Management

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Orders Dashboard

An intuitive and easy-to-navigate dashboard to view all your orders in one place with complete details such as order number, customer name, contact details, order time, order status, payment status, order value, etc.

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Order Alerts

Stay on top of your customers’ orders by getting instant SMS/ push notifications on important events such as order placement, cancellation, delivery, etc.

Delivery

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Delivery area management

Restrict the areas to which you can deliver based on the pincodes or distance from the store or by drawing on the map.

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Delivery Partner Integration

Deliver your customer orders on your own or choose from our list of delivery partners to ship within your city or anywhere in India.

Customer Management

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Customer details

All your customer data and their purchase history are available in one place for you to edit, download, search or group. Import your existing customer data and keep everything in one place.

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Live chat

Resolve your customers’ queries through the live chat widget while they are shopping in your store.

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Order Returns

Seamlessly manage order returns, automatically adjust your inventory and refund your customers

Staff Management

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Multi-user Access

Allow your employees to manage your store. Set roles and permissions. Manage shifts and attendance.

Channels

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Multi-store

Have more than one physical store? We let you manage prices, offers, delivery charges based

Analytics

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Reports

Download standard sales, marketing, operations, customer, stock reports or create your custom report.

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Analytics

Use our dashboard to track the health of your business. Monitor and compare your sales, marketing campaigns, operations, orders, customer growth, stock to derive meaningful insights and business intelligence.

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Facebook Analytics

Easily integrate and track the performance of your Facebook ads using your Facebook pixel ID.

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Google Analytics

Easily integrate your Google Analytics with your eStore to track your customer acquisition channels, demographics, revenue and other rich insights.

Apps

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Customer App

A free customized and branded iOS and Android customer app for your store. Set your app name, launch icon and splash screens to reflect your brand.

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Delivery App

A free Android app for your delivery staff to pick, prioritize and deliver the orders.

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Picker App

A free Android app for your staff to pick, pack and verify orders, and print labels.

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Admin App

A free iOS and Android app for you to manage your online store on your mobile. Track your sales, review orders, modify your products, run marketing campaigns and change your store settings on the go.

Data and Security

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Customer password format setup

Set custom rules that your customers should follow while creating a password thereby improving the security.

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Data Security

Your data is accessible only to you.