{"id":429,"date":"2025-04-21T06:23:15","date_gmt":"2025-04-21T06:23:15","guid":{"rendered":"https:\/\/zopping.com\/blog\/?p=429"},"modified":"2025-07-16T10:54:29","modified_gmt":"2025-07-16T10:54:29","slug":"how-to-use-customer-wallet-extension-in-zopping","status":"publish","type":"post","link":"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/","title":{"rendered":"How to use Customer Wallet extension in Zopping?"},"content":{"rendered":"<p>A customer wallet in your online store allows users to store money digitally in their wallets for future purchases. This makes transactions quicker, more secure, and encourages repeat business. It&#8217;s a user-friendly feature that benefits both customers and the online business by reducing checkout hassles.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor:pointer\">Quick Links<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #121213;color:#121213\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #121213;color:#121213\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/#Why_do_I_need_the_Customer_Wallet_Support_Extension\" >Why do I need the Customer Wallet Support Extension?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/#Prerequisites\" >Prerequisites?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/#How_can_I_enable_Customer_Wallet_for_my_online_store\" >How can I enable Customer Wallet for my online store?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/#How_can_I_enable_Customer_Wallet_for_my_online_store-2\" >How can I enable Customer Wallet for my online store?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/#How_will_this_change_affect_my_online_store\" >How will this change affect my online store?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/#How_will_this_change_affect_my_online_store-2\" >How will this change affect my online store?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/zopping.com\/blog\/how-to-use-customer-wallet-extension-in-zopping\/#What_happens_when_I_uninstall_this_extension\" >What happens when I uninstall this extension?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_do_I_need_the_Customer_Wallet_Support_Extension\"><\/span>Why do I need the Customer Wallet Support Extension?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>This extension will help each of your customer have a digital wallet for your shopping on your store.<\/li>\n<li>The customer will be able to add money to their wallet which can be used for future purchases.<\/li>\n<li>You can also offer cashback to your customers on repeated purchases which will incentivize for repeat purchases.<\/li>\n<li>It helps you run a referral program wherein you can reward your loyal customers who refer your store to their friends and family. Learn how Referral.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Prerequisites\"><\/span>Prerequisites?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You need to have the Online Payment extension installed for your online store and have atleast one payment gateway configured. Refer this\u00a0<strong><a href=\"\/blog\/how-to-accept-online-payments-from-customers-for-their-orders-on-zopping\" target=\"_blank\" rel=\"noreferrer noopener\">article<\/a><\/strong>\u00a0to know more about how to install the online payment extension and how to procure payment gateway API credentials.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_can_I_enable_Customer_Wallet_for_my_online_store\"><\/span>How can I enable Customer Wallet for my online store?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"zp_section\">\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2025\/04\/download-9.webp\" alt=\"\" \/><\/p>\n<div>\n<p>Navigate to the\u00a0Settings &gt; Extensions &gt; Payments\u00a0section.Here you will find the\u00a0Customer Wallet Support extension\u00a0. Click on\u00a0Install\u00a0and add the extension to your website.<\/p>\n<\/div>\n<\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_can_I_enable_Customer_Wallet_for_my_online_store-2\"><\/span>How can I enable Customer Wallet for my online store?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol>\n<li>After installing the Customer Wallet Support, navigate to the\u00a0<strong>Extensions &gt; Installed<\/strong> .section. You will find the same extension in this window. Click on the\u00a0<strong>Configure<\/strong>\u00a0option.<\/li>\n<li>Once you land on the Wallet Configuration page, you can see 3 different fields. We will walk you through what each field signifies and how you can configure the values for the same.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"How_will_this_change_affect_my_online_store\"><\/span>How will this change affect my online store?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2025\/04\/image-28.png\" alt=\"\" \/><\/p>\n<p><strong>Note-\u00a0<\/strong>You can continue configuring details in this page only if you are interested in building a loyalty program for your customers. If not, the customers can continue using their wallet for their individual purchases.<\/p>\n<ol start=\"3\">\n<li>The\u00a0<strong>Expires After<\/strong>\u00a0field defines the number of days the credit amount is available in your wallet. Beyond those many days, it expires. Example: Let&#8217;s say you have defined 365 days in this field. If a cashback has been offered to your customer at the time of purchase, the cashback will be redeemable for 365 days.<\/li>\n<li>In the\u00a0<strong>Cashback Percentage<\/strong>\u00a0field, you can define the percentage of the purchase amount that should be deposited in the customer\u2019s wallet after the transaction for the same is completed.<strong>Note-<\/strong>\u00a0The cashback percentage defined here is valid for all purchases made with the customer\u2019s account.<\/li>\n<li>In the\u00a0<strong>Days After Order Completion for Cashback\u00a0<\/strong>field, you can define the days after which the cashback amount should be credited to the customer\u2019s wallet.<\/li>\n<li>Click on\u00a0<strong>Save\u00a0<\/strong>to save the changes.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"How_will_this_change_affect_my_online_store-2\"><\/span>How will this change affect my online store?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ol style=\"margin-bottom: 15px;\">\n<li>When an existing user logs in to your online store, in the profile section, the user will see a\u00a0Wallet\u00a0option.<\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2025\/04\/image-30-1024x600.png\" alt=\"\" \/><\/p>\n<ol style=\"margin-bottom: 15px;\" start=\"2\">\n<li>When the user selects the\u00a0Wallet\u00a0option, they will be redirected to their wallet page. If this is their first time visiting, the screen will show the following page.<\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2025\/04\/image-31-1024x600.png\" alt=\"\" \/><\/p>\n<ol style=\"margin-bottom: 15px;\" start=\"3\">\n<li>Click on the\u00a0Add Amount\u00a0option. This will lead the user to the\u00a0Recharge\u00a0window. The user can now add an amount that they need to add to the wallet and click on the\u00a0Recharge\u00a0button. After completion of the transaction via a payment gateway, the amount will be reflected in the wallet.<\/li>\n<li>The customer will now be able to see their wallet money, cashback, and referral bonus amounts on their\u00a0Wallet\u00a0page in their profile.<\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2025\/04\/image-32-1024x600.png\" alt=\"\" \/><\/p>\n<ol style=\"margin-bottom: 15px;\" start=\"5\">\n<li>The store owner will also be able to view the wallet information of any customer registered with their online store. Navigate to\u00a0Customer &gt; View Customer &gt; Wallet. Here you will be able to see all the wallet money, cashback, and referral bonus amounts that are redeemable by the customer.<\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"\/blog\/wp-content\/uploads\/2025\/04\/image-33-1024x600.png\" alt=\"\" \/><\/p>\n<p><strong>Note-<\/strong>\u00a0There are 2 types of funds that can be deposited in the customer wallet-<\/p>\n<p><strong>Wallet Money-<\/strong>\u00a0this is the amount that the customer has deposited in their wallet using a payment gateway. They can use this amount for their purchases. This amount does not expire and stays in the wallet.<\/p>\n<p><strong>Cashback-<\/strong>\u00a0this is the amount rewarded to the customer by the store owner. This can be in the form of cashbacks offered on purchases, referral bonus or signup bonuses.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_happens_when_I_uninstall_this_extension\"><\/span>What happens when I uninstall this extension?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Customers will not be able to view and recharge Wallet and use the Wallet Money to pay for orders. All existing data will be lost.<\/li>\n<li>Customers will not be able to view and receive Cashback in their Wallet and use it to pay for orders and receive Cashback and use it to pay for orders.<\/li>\n<\/ul>\n<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [{\n    \"@type\": \"Question\",\n    \"name\": \"Why do I need the Customer Wallet Support Extension?\",\n    \"acceptedAnswer\": {\n      \"@type\": \"Answer\",\n      \"text\": \"<\/p>\n<\/p>\n<ul>\n<\/p>\n<li>This extension will help each of your customer have a digital wallet for your shopping on your store.<\/li>\n<\/p>\n<li>The customer will be able to add money to their wallet which can be used for future purchases.<\/li>\n<\/p>\n<li>You can also offer cashback to your customers on repeated purchases which will incentivize for repeat purchases.<\/li>\n<\/p>\n<li>It helps you run a referral program wherein you can reward your loyal customers who refer your store to their friends and family. 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This makes transactions quicker, more secure, and encourages repeat business. It&#8217;s a user-friendly feature that benefits both customers and the online business by reducing checkout hassles. Why do I need the Customer Wallet Support Extension? This [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":430,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[14],"tags":[],"class_list":["post-429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-engagement-loyalty"],"_links":{"self":[{"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/posts\/429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/comments?post=429"}],"version-history":[{"count":7,"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/posts\/429\/revisions"}],"predecessor-version":[{"id":2089,"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/posts\/429\/revisions\/2089"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/media\/430"}],"wp:attachment":[{"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/media?parent=429"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/categories?post=429"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/zopping.com\/blog\/wp-json\/wp\/v2\/tags?post=429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}