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Add Products - FAQs

Posted On: 9 Jun, 2022. 2 min read

How can I add products that have multiple variants or options like size, colour, weight, etc?

To add variants or options to the same product, you will have to install the Product Variant Support extension. You will find this extension by navigating to More > Settings > Extensions > Catalogue > Product Variant Support. Once the extension is installed, you will see the Add Variant button on the Add Product page using which you can add multiple variants, assign images, set different prices and stock

How many products can I add to my website?

There is no limit to the number of products that you can add to your eCommerce store or the app.

I have a huge catalogue. Can I upload all those products at once?

Yes, it is possible. Adding products in bulk is a feature that is currently available only on the web application. To access our web application, sign in to your Dashboard from www.zopping.com.

Why is my product not appearing on the website even after adding it through the app or Zopping dashboard?

There could be several reasons.

It generally takes 5 - 10 minutes for the newly added products to appear on the website. Please wait for a few minutes and revisit your website

Not all products will be visible on the Homepage of your website. To locate your product, click on the Category under which you have added that product

Products with no selling price set, will not appear on the website. If you have not set the price, please set a price and check again.

If the product has been disabled, then it will not appear on the website. Please enable it by pressing the toggle button.

If the problem persists, drop us an email at support@zopping.com or call us on +91 9916814808.

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